Project Manager

Essential Responsibilities will include the following, and other duties may be assigned.

Mission, Vision, and Value Duties:

• Champion the inherent value and dignity of every individual and the cleaning service industry. We are dedicated to elevating the perception and appreciation of the cleaning service industry, recognizing its vital role in fostering safe and welcoming environments for all. We will deliver immaculate and healthy environments to protect the physical health of the people within them using cutting-edge, sustainable, science-based processes.

  
  

• Support and assist individuals by taking into account their entire life circumstances.  Wellness for our workforce includes their physical, mental, social, emotional, spiritual, environmental and occupational health. Our mission is to serve them by not only paying a living wage with benefits, but in offering meaningful work, fostering financial independence, and providing counseling services at no cost, all while assuring them of their purposeful existence and contribution to their community by creating and maintaining healthy buildings through cutting-edge cleaning processes.

  
  

• Community, Service, Relationship, and Excellence.

Project Management Duties:

• Defines project scope, objectives, and deliverables for client relations, recruitment, and transportation initiatives. Creates project plans, timelines, and budgets, and allocatesresources accordingly.

  
  

• Monitors project progress, identifies and resolves issues, and reports on project status to stakeholders. Ensures projects are completed on time and within budget while meeting quality and performance standards.

  
  

• Leads project teams and provides guidance to team members.

Documentation and Reporting Duties:

• Maintains accurate records and documentation for client billing and invoicing, recruitment, and transportation vehicle trackers and logs.

  
  

• Prepares regular reports on project status, key performance indicators, and financial metrics. Provides recommendations for process improvements and cost-saving measures.

Recruitment Duties:

• Develops and implements recruitment strategies to attract and hire qualified staff members by collaborating with department heads to understand staffing needs and identify new position needs.

  
  

• Manages the onboarding process, including orientation and training programs for new hires. Conducts interviews, evaluates candidates, and makes hiring decisions.

Transportation Duties:

• Plans, coordinates, and oversees transportation activities to ensure timely and cost-effective employee transportation.

  
  

• Manages transportation logistics, including route optimization, vehicle maintenance, and driver schedules.

  
  

• Monitors and analyze transportation costs and find ways to optimize expenses.

  
  

• Ensures compliance with all relevant regulations and safety standards in transportation operations.

  
  

• Develop and maintain relationships with transportation vendors and negotiate contracts.

Supervisory Duties:

• Holds direct reports accountable for each deliverable's performance and quality, ensuring that they are timely, complete, and up to company standards and ensuring the Company's core values are upheld.

  
  

• Manages employee performance with a consistent and constructive feedback cycle that takes a collaborative approach to employee development.  Administers additional training and issues progressive discipline when appropriate.

  
  

• Proactively conducts workforce planning to ensure staffing availability meets service or product demands.

  
  

• Reviews punctuality and attendance timekeeping reports while holding employees accountable for company policy. Provides coaching, training, and progressive disciplinary action when necessary.

  
  

• Monitors and consistently enforces all meal and rest break policies for staff by ensuring compliance with state and federal laws. Audits employee timekeeping records for accuracy and ensures that meal and rest breaks are taken in a timely manner per company policy. Schedules meal breaks when appropriate.

  
  

• Communicates with staff on company policy or procedure changes and provides guidance or training when necessary.

  
  

• Adapts or develops departmental training materials based on workforce skillset, conducts, or schedules training to meet company goals. Ensures compliance trainingrequirements are met and conducted timely and in accordance with agency requirements.

Competencies: To perform the job successfully, an individual should demonstrate the following:

• Supervisory Skills – Motivates employees to attain peak performance daily, upholds company standards by consistently praising excellent performance publicly, and addressing performance issues privately, focusing on the problem without personal attacks.

  
  

• Leadership – Exhibits confidence in self and others, inspires and motivates others to perform well; effectively influences others' actions and opinions, accepts feedback from others, gives appropriate recognition to others, identifies employees with potential, and invests time and energy in developing talent.

  
  

• Strategic Thinking – Focuses on creating a better future for the organization; prioritizes work performed by the level of importance and adds value through the accomplishment of high payoff results. Takes independent actions and calculated risks by looking for and taking advantage of opportunities.

  
  

• Cost Management – Controls cost through economical utilization of personnel, materials, and equipment, determines how budgets will be spent to get the work done,and accounts for all decisions and expenditures.

  
  

• Job Knowledge and Technical Skills – Thoroughly understands all aspects of the job; upholds company standards of ethical operations by ensuring compliance with all federal, state, and local regulations; possesses the practical hands-on experience,needs some direction, drives to build a knowledge base and improve professional skills continuously.

  
  

• Productivity and Dependability – Meets schedules, deadlines, and productivity standards; completes tasks on time or notifies the appropriate person with an alternate plan, strives to exceed productivity standards by completing work promptly, prioritizesworkloads, attains needed resources, and execute a strategy that optimized results.

  
  

• Communication – Speaks clearly and persuasively in all situations, listens without interrupting and seeks clarification, responds well to questions, and writes in an informative and professional manner.

  
  

• Customer Service – Manages difficult or emotional customer situations; promptly responds to customer needs; solicits customer feedback to improve service; promptly responds to requests for service and assistance; meets commitments.

  
  

• Teamwork – Works effectively with others; balances the team's needs and those of the individual; gives and welcomes feedback.

  
  

• Judgment and Problem Solving – Gathers and analyzes information skillfully using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems; identifies and resolves issues promptly; considers relative costs and benefits of potential actions to choose the most appropriate one; uses reason when dealing with emotional topics.

  
  

• Professionalism and Interpersonal Skills – Treats others with respect and consideration regardless of their status or position, tactfully approaches others, focuses on solving conflict without blame, maintains confidentiality, accepts responsibility for own actions, follows through on commitments, remains open to others' ideas and tries new things.

  
  

• Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation, copes well with frequent changes, delays, or unexpected events.

  
  

• Stress Management – Reacts and responds well under pressure; keeps emotions under control; successfully copes with demands from superiors, subordinates, and peers.

  
  

• Initiative – Displays the desire to volunteer readily and undertake self-development activities by seeking increased responsibilities, sets and achieves challenging goals while demonstrating persistence in overcoming obstacles, measures self against excellence standards while asking for and offering help when needed.

  
  

• Innovation – Displays original thinking and creativity, meets challenges with resourcefulness, generates suggestions for improving work, develops innovative approaches and ideas, presents ideas and information in a manner that gets others'attention

Qualifications: Successful individuals who perform the responsibilities of this position mustperform their essential duties satisfactorily. The requirements listed below represent the knowledge, skill, and abilities required. Reasonable accommodations may be made to assistindividuals with disabilities in performing the functions required of the position.

• Education

  • Required: Bachelor's degree from a four-year college or university.

    
    

• Experience

  • Required: Two years of related experience in project management.

  • Preferred: Three years of related experience in project management in recruitment and transportation.

    
    

• Language Skills:  Must possess the ability to read, analyze, and interpret standardscientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or business community members.  Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.

  
  

• Mathematical Skills:  Must have the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume while applying concepts of basic algebra and geometry.

  
  

• Reasoning Ability: Must possess the ability to define problems, collect data, establish facts, and draw valid conclusions while interpreting a wide variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

  
  

• Business Acumen: Must understand the business implications of decisions, displays orientation to profitability, demonstrates knowledge of market and competition, andaligns work with strategic goals.

  
  

• Computer Skills: Must have knowledge of Internet software, applicant tracking system, HR software, and Microsoft Suite of Products.